F.A.Q.

Products

Do you have brand pills in your medication list?

No, all the medications listed here are generic.

What is “generic” itself? Is the effect produced by generic medicines the same as the brand ones do?

Brand name medicine differs from a generic one in the name, shape, color and in the price. Generic drugs are usually named by the active ingredient and the manufecturer uses a brand name. A manufacturer cannot hold a patent for chemical agent, but it is legal to produce generics. The medical effect of both brand and generic medicines does not differ, since the active ingredient is the same. So why should one pay more for the same treatment? Be sure to follow all the instructions to gain the intended effect.

Why do you pay less for generic medicines?

A lot of costs required for producing brand medicines are spent on researches and advertising, while generic drugs do not need them. For instance, one has to spend a significant sum of money to get the Food and Drug Administration approval in the U.S. Generic medicine manufacturers do not need these expences, so the final consumer saves a lot of money.

Why do generic medicines have ahother shape and name?

It was mentioned above that a manufacturer is not allowed to patent an a chemical agent, that is why active ingredients in brand pills and generics are the same. But all manufecturers have patents on the shape and color of their products and such intellectual property cannot be stolen. Using same colors and appearance as original brand has in generics will be treated as copyright infringement. Thus the above mentioned parameters differ within a brand medicine and a generic one.

What is the warranty for the product’s quality?

We always place the quality of the medicines we offer on the first place. We do understand the interrelation between the products quality and the number of customers. We chose the supplier with maximum attention and assure that the quality of pills, as well as the accompanying documents are thoroughly checked. The medicine’s manufecturer is an Indian state licensed and approved by the Idnian FDA company.

How long is the period of validity?

You can check the expiration date on each blister which differs from batch to batch. On average it is around 2 years, but also depends on the production date.

50mg Viagra tabs and 100mg tabs — does it make difference?

The standart dosage of the active ingredient concentrate — Slidenafil — in Viagra pills is 50mg and 100mg which is equal to the weight of the pill itself. The effect is achieved by takein a standard 50mg dose, but we suggest you starting from 25mg because of individual organism peculiarities. You can just take a half of 50mg pill to check the effect and deside then whether to take the other 25mg.

Ordering procedure

Is a prescription required?

For some of the medicines we offer the customer representative will ask you to present a valid pharmacy prescription while compliting an order, when the law of your country and territory requires it.

We want to inform you that in case you do not present a valid prescription (if required) in a three-day period after making an order it will not be accepted.

We highly recommend that you consult the physician before ordering a medicine to be syre that it is the right one for your case particularly.

How to order a medicine?

NOTE: The only way to make your order is on our website. No phone calls or e-mails are accepted.

The following is to be done for completing an order:

  1. Press the button “Buy now” for chosing the product
  2. Point out the number of products for a purchase
  3. Click “Checkout”
  4. Provide the information required for an order
  5. Look through all the fields you have filled and then press the button “Submit transaction”
  6. There will be a notification on the screen informing you that the order was accepted. We also send you an e-mail confirmation note. You should let us know if there were no confirmation whithin 10 minutes after the order has been accepted.

How can I pay?

You can use your credit card to pay for a purchase.

When is the payment executed?

We post the charge after our processing centre has checked the information in your order. Then after the payment has been approved your order is underway.

Can I be sure that giving my credit card information to you is secure?

As the matter of prudence we take reasonable steps in protecting the personal data of our customers. You can check the the security of the order page you are redirected to. The padlock button at the bottom of your browser window means that the information you provide is codified by the Secure Lock Layer when transmetted further. Moreover, McAfee and WebSafe companies check our servers every day to find out whether there is any danger for the security.

We offer discounts!

Delivery

Can I have the medicines delivered to me?

Except some Asian countries we deliver our goods almost all over the world.

Where is the sending office?

The medicines are shipped from India where they are actually produced.

Do you secure my privacy?

You will get your order in a not transparent packaging with no need to sign for it if delivered by by Standard Mail.

How do you perform delivery and when will I get my order?

We have to check the data of your order before the product can be packed and delivered, so you have to way approx. 1-2 days.

Because of force majeure possibility we do not guarantee the estimated shipping time to be true for all cases. We would like to inform you that our company is not responsible for such types of delay reasons:

  • Mail inspections at the customs
  • Holidays celebrations
  • Natural disasters
  • Strikes
  • Other events interrupting the postal service operation

NOTE: Express International Mail cannot be used to ship the order for adresses like e.g. PO box, General delivery, Poste restante, UPS store, APO/FPO, hotel or educational institution, as well as if you give us the wrong phone number.

How much is the delivery?

The price you pay for shipping depends on the location, transprtation mode and the number of ordered goods. Check the price for medicines by adding them to the shopping cart.

Is a delay at customs possible?

Customs can examine the parcel only if a consignee allows it, so you will be asked to come. Then you will receive your order. You may contact us if you have any problems with receiving the purchase.

In case the package is damaged or something is missing

If you find out such problems you have to inform our support team so that we can resend you the goods for free or refund the money. Further information is given in Policies.

Several packages are used to ship more than 90 pills.

Purchase Management

Can I trace my order?

Our support team is here to answer your question. If your goods were sent by Express International Mail you can check the number for tracing them on the page.

How can I cancel my order?

The information on this issue can be found in Reimbursements and Returns Policy.

Commercial Contacts

Have new products to offer or want to become a part of the team?

You are welcome to send your proposal to out e-mail box. In case you want to offer your products be sure that they meet quality requirements and have corresponding certificates.